TERMS & CONDITIONS


1. INTRODUCTION

Welcome to Ghani Al Oud! By using our website (ghanialoud.com), you agree to follow our rules and terms. These terms are designed to ensure a smooth and professional experience for all our customers. Please read them carefully.

2. PRODUCTS & ACCURACY

We take great pride in our fragrances, which are manufactured in Dubai under the supervision of German scientists. While we strive to show the exact colors, descriptions, and details of our perfumes, Oudh, and Attars, slight variations may occur. We do not guarantee that all descriptions are 100% error-free, but we promise the highest quality in every bottle.

3. ORDERS & PAYMENTS

  • Acceptance: All orders are subject to availability. We reserve the right to cancel or refuse any order if necessary.
  • Pricing: We aim to keep luxury affordable. The total price you see at checkout includes the product cost and applicable shipping fees.
  • Security: Your payments are processed through secure channels to ensure your data is always protected.

4. SHIPPING & DELIVERY

We know you are excited to receive your scent! We process orders quickly to ensure timely delivery across Pakistan.

  • Delivery Partners: We use reliable third-party couriers. While we aim for fast delivery, we are not responsible for unexpected delays caused by the carrier.
  • Tracking: Shipping costs and estimated delivery times will be shown during the checkout process.

5. RETURNS & EXCHANGES (7-DAY POLICY)

At Ghani Al Oud, customer satisfaction is our priority.

  • 7-Day Window: If you receive a damaged or incorrect product, please contact us within 7 days of delivery.
  • Condition: Due to the nature of hygiene and the premium quality of our fragrances, we can only accept returns if the product is unused and in its original packaging.
  • Guarantee: We stand by our 12-14 hours longevity promise. If you have any concerns regarding the quality, our team is here to help.

6. INTELLECTUAL PROPERTY

Everything you see on this website—including the Ghani Al Oud name, logo, images, and text—is the property of Ghulam Dastagir. You may not use, copy, or share our content for commercial purposes without our written permission.

7. PRIVACY

Your personal information is safe with us. We only collect the data needed to process your orders and improve your shopping experience. Please refer to our Privacy Policy for more details.

8. CHANGES TO TERMS

Ghani Al Oud reserves the right to update these terms at any time to better serve our customers. We encourage you to check this page regularly to stay informed.

9. CONTACT US

If you have any questions, feedback, or need assistance, feel free to reach out to us: