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Terms and Conditions
Introduction
Welcome to Ghani Al Oud! By accessing and using our website (ghanialoud.com), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
Products and Descriptions
We strive to provide accurate and up-to-date information about our products, including perfumes, oudh, attar, and bakhoor. However, we do not warrant that the product descriptions, images, or other content on our website are error-free, complete, or current. If you have any questions about our products, please contact us before making a purchase.
Ordering and Payment
All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason. Payments are processed securely, and we accept various payment methods. By placing an order, you agree to pay the total amount, including any applicable taxes and shipping fees.
Shipping and Delivery
We make every effort to ship orders promptly and provide accurate delivery estimates. However, we are not responsible for any delays or issues caused by third-party carriers. Shipping costs are calculated during the checkout process based on the selected shipping method and destination.
Returns and Exchanges
We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 10 days of receiving your order for assistance. We do not accept returns for opened or used products due to the nature of our items.
Intellectual Property
All content on our website, including images, logos, and text, is the property of Ghani Al Oud and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
Ghani Al Oud reserves the right to update or modify these terms and conditions at any time without prior notice. Please check this page regularly for changes.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@ghanialoud.com.